Tag: 'bank product'
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From the community
If a customer says they received their State Refund deposit, but ProSeries (TPG bank product) indicates that the state refund is still pending or it has not been funded?
What do you do when a customer says they received their State Refund deposit, but ProSeries (TPG bank...
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From the community
I recovered all my files from my failed HD to a USB. How can I transfer all the bank product, electronic filing, custom letters, 2 year comp, data into the new programs?
Original computer HD has failed, so I can not do backups. However, I was able to recover all the folders...
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From the community
using Lacerte, is there a Direct Deposit bank account Verification form that can print with the instructions or a way to have the instructions print this bank info?
I used to use ProSeries which allowed to customize the instruction forms to include the Bank Routing &...
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From the community
TPG bank product on the home page view is not updating cllient deposit and fees.
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From the community
Bank already accepted need help updating program
I had a late enrollment with the bank product, and now i need help updating the program so I cab start...
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From the community
When will I be able to efile my taxpayer returns? When will the investigation to this problem end?
An error message that states I need to register with my bank product but I’ve already done that and it’s...
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From the community
I have not been able to transmit bank product clients thru ProSeries Basic and Refund Advantage all week. When will this problem be solve?
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From the community
Can we enroll with more than one Bank to offer Bank Products?
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From the community
anyone having problems transmitting returns with bank product RefundAdvantage.
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From the community
HOW DO I REGISTER TO USE BANK PRODUCTS?
My clients using Refund Advantage are getting a "Transmission Failure" when I try to efile. I checked our...