Practitioner PIN for non-paid preparer/self-prepared

Does anybody get this error while trying to e-file (return marked as non-paid preparer or self-prepared). This applies to all business returns and individual returns...

"A valid ERO practitioner PIN must be entered to file electronically when using the practitioner PIN signature method"

No problems e-filing when I'm marked down as a paid-preparer. 

The issue is that on Part III of the Form 8879, the ERO/PIN combo isn't coming through; just the ERO. And the self-select PIN on the E-file authorization statement isn't coming through either. However, when I mark it as paid-preparer, then my selected PIN shows up. 

All info is entered in the ERO info and firm preparer info in the options screen. 

The only work around is by marking myself as a paid-preparer, however, I'm not a paid-preparer on a lot of returns.... 

Anybody know of a fix or is at least having the same issue??

Thanks

Default user avatars original d5efadcf497ea7b3d86c6f8d148d66633a29ce78fa8391af628adf32d9989354
  • Asked by avstheman
  • ProSeries Professional 2013
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