Client is not saving when I click the save button, Then when I go to homebase it asks me again to save, I say yes, and it does not take me to the home base. The only way I can get to the homebase is if I say no. I does not save any of my information.

Client is not saving when I click the save button, Then when I go to homebase it asks me again to save, I say yes, and it does not take me to the home base. The only way I can get to the homebase is if I say no. I does not save any of my information. The program then closes with an error code of 00113 00451.

What is going on?
 

Answer

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jrstars-this happened to me about three times last year and once this year before I remembered how to keep it from happening.  It does have to do with education credit and children leaving return.  When you delete a dependent off screen; the 1098T has no one left to link to because it is not deleted along with dependent.  So what it does is link up with next dependent on info sheet and sometimes that student has no student info w/sheet.

Easiest way around is when you lose a dependent on a return; simply delete all 1098T's in return first.  Do not have to delete student info sheets.  Then delete dependent and problem solved, except you have to re-enter 1098T info but that is better than telling client we have to start all over.

So delete all 1098T's  first and dependent 2nd.

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