"QB File Manager was unable to find the Quickbooks version with which the file was created".

"QB File Manager was unable to find the Quickbooks version with which the file was created".

File versions for client files show under "Version", files are on same drive as QB. I have refreshed, updated and restarted. Running QB Accountant 2012, first time using it, client files are 2009 and 2010, different clients. Why can't it find the version when it clearly can tell what version they are?




File Manager was new in 2010 (or was it 2011?) so it can't open files from older years.  You need to start QB 2009 yourself.

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Michelle Long CPA , International QB Trainer
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