error code F1040-369-01. Any idea when this will be fixed?

error code F1040-369-01.
Any idea when this will be fixed?


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2012 ProSeries Federal 1040, Return Rejected With Reject Code F1040-369-01 Description

 Why is my return rejecting with error code F1040-369-01 when I have a net operating loss deduction and another amount on line 21 of Form 1040?

Reject Code F1040-369-01 states:

If the Other Income Statement on Form 1040, line 21 is present in the return, and there is an Net Operating Loss (NOL) from a Prior Year Explanation Statement attached, then there must be an NOL amount other than zero present on Form 1040, line 21.

NOTE: If the Form 1040, Line 21 Other Income Statement includes an NOL amount on line 7 and any other amount, this return cannot be electronically filed at this time. This is due to a system limitation that we are working on, but currently have no date for when it will be fixed.

Solution Description

Currently, when a return contains a net operating loss deduction (NOL) and another amount on line 21 of Form 1040 the return will be rejected.  This reject results due to a current software limitation that impacts the ProSeries conversion of the electronic return.  We are currently investigating possible solutions to correct this situation.  If a correction can be identified, a ProSeries in-product News Alert will be issued to communicate a date when this situation can be resolved.

At this time, we recommend you complete Form 8948, print the return and file the return by US mail.  We apologize for the inconvenience. 

General Information Doc ID:    SLN70800 Updated:    3/13/2013 Categories:    E-file, Individual, US/Federal, ProSeries, ProSeries Basic, 2012
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