Statement Writer (trial version) not working

I recently upgraded to QB Premier 2011. Of course no one at Intuit told me the Financial Statement Designer was not included in this version!

So I download the trial version of Statement Writer, and got it installed. It lets me start to create a new report, pick a template, then I click "Design Report" and I see the template, my accounts are all there, all the numbers are "x". 

When I click "Create Report", I get a message saying Excel and Statement writer are opening. But only Excel loads, with 17 sheets open, no data. Isn't the Statement Writer supposed to show up two?

I called support, on the phone for 20 minutes, in the end they told me they aren't supporting the trial version, I have to go to the internet and try and find support.

Any thoughts? As much info as I can think of below.

Tom

QuickBooks Accountant 2011 R6

MS Excel 2003

Answer

Please review some of the training material located at:

http://accountant.intuit.com/ISW

Make sure you read the document on the key differences between FSD and ISW.

 

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