Why do I receive the following message when processing credit cards? Error connecting with SSL.

Hello All,If any POS Merchant Account Services customers are getting this error message in version 3 or 4, here is the fix for that:Cause: A security certificate has expired.Solution:Version 3:To resolve this issue, exit Point of Sale on all workstations andthen follow these steps on Workstation One: Download a replacement certificate [ ftp://ftp.quicken.com/pub/quickbooks/pos/qbposca.exe ] and when prompted, click Open or Run. Select Overwrite files without prompting and then click Unzip. Click OK and then click Close. Open Point of Sale. Credit card processing should function normally.Version 4:This issue has been resolved in the latest release for yourversion. Please update yourprogram to the most current release [ http://www.quickbooks.com/support/updates.html ] .If this doesn't fix the issue, or if you have trouble applying the fix, then please contact POS Technical Support at 800-348-0254. I apologize for any inconvenience.Thanks,Jim


just update, go to update quickbooks under the file menu may takes about 20 minutes or so . That should takes care of your problem.

Was this answer helpful? Yes No
1 additional answer

No answers have been posted

More Actions

People come to Accountants Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: