Still awaiting Proseries to answer the problem with my tax programme not being able to update due to error updateZilla message missing c:\Prowin19\32bit\PrpPrf18.ini.

Do not require answers from the Community thank you only Intuit or a refund of my subscription for a programme that does not work properly.


2 people found this helpful

You can try reading this similar topics, to see if this leads to your solution:

It seems to be asking about Visual Studio 2017:

You don't need to uninstall any of them. You would see them all, going forward from the earliest to current, because you have been installing programs all this time, which Visual C/Basic/Studio is also updated as it is included in your newer and newer installed programs.

Was this answer helpful? Yes No
5 additional answers

No answers have been posted

More Actions

People come to Accountants Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: