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My 2018 ProSeries software had 2 factor log in authentication but this did not transfer to the 2019 version. How can it be restored?

bchansen
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Just-Lisa-Now-
Level 15
Level 15

I just logged into my account and turned on the 2 step verification (it was set previously, seems like it got turned off somehow for me too), and it was supposed to send me a code to confirm, but I didnt seem to get anything and its been several minutes....sooo maybe its not fully functioning yet?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Just-Lisa-Now-
Level 15
Level 15

I just logged into my account and turned on the 2 step verification (it was set previously, seems like it got turned off somehow for me too), and it was supposed to send me a code to confirm, but I didnt seem to get anything and its been several minutes....sooo maybe its not fully functioning yet?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Just-Lisa-Now-
Level 15
Level 15
so I tried having it send me the code by a voice call, and that DID come through, so I entered the code the recording gave me over the phone, but the 2 step verification still shows as NOT turned on....so I think their system is screwed up.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Just-Lisa-Now-
Level 15
Level 15
Heres the link to sign in and set it up....maybe you'll have better luck!

https://accounts.intuit.com/signin.html

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Just-Lisa-Now-
Level 15
Level 15
Ok, I went back and started over and tried it again, and it worked this time!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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