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I have reset my password and everytime I try to sign in it tells me to wait 15 minutes. I have been waiting 15 minutes for one and half hours please help. Audrey"

audreyshaffer
Level 1

Searching: "I am having trouble signing on to proseries. I exceeded my attempts. Everything has failed and I don't want to wait until Monday to get into proseries. I have reset my password and every time I try to sign in it tells me to wait 15 minutes. I have been waiting 15 minutes for one and half hours please help. Audrey"

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15
Try disconnecting wifi, then restart the program, you should see an option to Login Offline...see if you can get in that way, then reconnect to wifi.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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