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    Exception EDOMParseError in module xmlrt190.bpl at 0002F20D. An invalid character was found in text content

    StknCPA
    Level 4
    ‎12-07-2019 11:01 AM

    All installed years of Lacerte will no longer start. Instead, I get "Exception EDOMParseError in module xmlrt190.bpl at 0002F20D. An invalid character was found in text content."

    Server went down and a new server has been installed, backup restored. This error appears on both workstations when trying to start Lacerte. Have tried a force update on a workstation, did not help.

    Any thoughts would be appreciated?

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    George4Tacks
    Level 15
    ‎12-07-2019 11:01 AM

    All years are particularly troubling. I think a call to support is probably best. You can try the FORCE install on at least 2018 https://accountants-community.intuit.com/articles/1859152-running-the-lacerte-web-setup-with-the-for...

    I assume you have rebooted the server and all work stations. 

    Simpler posts https://accountants-community.intuit.com/questions/1850298-does-anyone-know-how-to-fix-this-error-ex...

    I do see xmlrt190.bpl listed as a file for each year, so hopefully the FORCE install will overwrite and make things good. 


    Here's wishing you many Happy Returns

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    1 Comment 1
    George4Tacks
    Level 15
    ‎12-07-2019 11:01 AM

    All years are particularly troubling. I think a call to support is probably best. You can try the FORCE install on at least 2018 https://accountants-community.intuit.com/articles/1859152-running-the-lacerte-web-setup-with-the-for...

    I assume you have rebooted the server and all work stations. 

    Simpler posts https://accountants-community.intuit.com/questions/1850298-does-anyone-know-how-to-fix-this-error-ex...

    I do see xmlrt190.bpl listed as a file for each year, so hopefully the FORCE install will overwrite and make things good. 


    Here's wishing you many Happy Returns
    0 Cheers


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