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    Can I restore pro series folder and just reintstall

    ajbrazier
    Level 1
    ‎12-07-2019 10:21 AM

    I have ProWinxx folders with client data, I plan to restore to a clean load of windows 10,  can I just reinstall without losing the data?

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    Just-Lisa-Now-
    Level 15
    Level 15
    ‎12-07-2019 10:21 AM

    Reinstalling ProSeries you shouldn't lose your data...that being said, I'd have a backup of the client files DATA folder as well as the Proseries COMMON and HOMEBASE folders for each year, saved on a flash drive, just in case!


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎12-07-2019 10:21 AM

    Reinstalling ProSeries you shouldn't lose your data...that being said, I'd have a backup of the client files DATA folder as well as the Proseries COMMON and HOMEBASE folders for each year, saved on a flash drive, just in case!


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    Ephesians3-14
    Level 8
    ‎12-07-2019 10:21 AM
    Right - just back up your files THROUGH THE SOFTWARE. Don't drag and drop the files to a zip drive using File Explorer because you will be retain the e-file history on the Client Status worksheet.

    Then, reinstall. All your files will remain there. Or you can simply RESTORE the files THROUGH THE SOFTWARE so that the e-file history is retained.
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