each time I install an additional state module I lose my settings and custom reports. why is this happening?

I am using Lacerte (2018) on a network. Each time I install another state from the web Lacerte transfers settings from 2017.  As a result, my options change - including my fonts/colors, display, items to print, status descriptions, custom database reports, etc.

How do I install just the state without Lacerte transferring settings from 2017?


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Unfortunately this sounds like something to spend time with support to resolve. https://accountants-community.intuit.com/articles/1859871-how-to-contact-lacerte-for-help

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