Solved: Why can't I print a 2015 tax return unless I pay $30. I have paid for unlimited Federal, State and E-file. ?

caroljo · ‎12-07-2019

I am trying to print a tax return that I prepared for 2015. It will not print unless I pay $30. What do I need to do?

abctax55 · ‎12-07-2019

Try re-licensing the program - I've heard that often works.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

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abctax55 · ‎12-07-2019

Try re-licensing the program - I've heard that often works.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

caroljo · ‎12-07-2019

Thank you so much. I did not do that but I will if I have the trouble again. I was able to find a hard copy of the old return and I just made a copy. Thanks again.

Just-Lisa-Now- · ‎12-07-2019

$30 seems like an odd amount, Im not sure how it came up with that figure...definitely try Tools > License Product next time you attempt to print something that asks for payment

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

caroljo · ‎12-07-2019

Thank you.

Why can't I print a 2015 tax return unless I pay $30. I have paid for unlimited Federal, State and E-file. ?

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