Signing into ProSeries Since newest update

I have spent hours yesterday with Tech Support, and again today. They finally got ProSeries to open. This problem happened after the latest update that I installed on 8/12/19.

It works on the "client computer" but not on where my data files are. There error I continually get is "common form" not found.

Support got it to open today. I closed it about three hours ago and thought I would open once more before I leave office. Right Back Where I Started From (isn't that a song?)

Tech support said others having same problem, Anyone else.


6 people found this helpful

Ok, So after Intuit did their magic. And they truly did provide good support for such a critical issue. They did get the software to work. Then after our conversation, Same problem appeared. The Task Bar shortcut was the bad code,

Thank you Albert, and others who got me up and running.

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jeffrey , Enrolled Agent

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