In Lacerte 2018, after login a message appears: Exception: Failed to set data for 'w18tax.exe' Unable to access anything in 2018. Any Recommendations?

The message is

Error

   DoBeforeInitialize: Exception = Failed to set data for 'w18tax.exe

Lacerte 2018 then shuts down.

Also, after signing into Lacerte 2017, the 17 icon goes to the task bar, but the program will not open. Lacerte 2015 and 2016 appear to be working ok.

Recommendations?

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