Solved: Lacerte communication message when trying to e-file.

jmv5010 · ‎12-07-2019

Hello support,

Randomly when trying to e-file from within Lacerete, we're getting a message about the data transfer being interrupted.

In the past, we were told to confirm communication to 12.179.134.65 and 199.16.137.83. Are there any other IPs that need to be made sure communication is open?

We've also followed: https://accountants-community.intuit.com/articles/1861054-firewall-and-anti-virus-software-configura...

I have attached the screenshot of the message.

Thanks

abctax55 · ‎12-07-2019

Just FYI....this is NOT support. This is a peer-to-peer users of the software forum.

I randomly get the same message; it usually clears itself quickly for me (but my internet can be a bit temperamental)

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

View solution in original post

abctax55 · ‎12-07-2019

Just FYI....this is NOT support. This is a peer-to-peer users of the software forum.

I randomly get the same message; it usually clears itself quickly for me (but my internet can be a bit temperamental)

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"

Lacerte communication message when trying to e-file.

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