I left 2017 $1000 CA refund to applied 2018 tax, why it only show $220 applied tax in 2018 tax file ?

I left $1000 CA refund in 2017 to appiled 2018 tax. why it only show $200 in 2018 tax prepare ?

Answer

Did you lock the return?

How does the 2017 return as shown in the California tax summary compare to the actual 2017 California tax return?

Have you had your client sign up for My FTB to see what they actually think is there? https://www.ftb.ca.gov/online/myacct/index.asp 

Did you check the box on the 2017 return to allow yourself to contact FTB regarding your client's 2017 tax return? As a practitioner, you can call the hotline https://www.ftb.ca.gov/professionals/taxnews/tn_tps.shtml

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