Solved: Is there a way to send a reminder for the e-signature after your have already sent it? (Did not chose to do the reminder when initially sending the request.)

kara · ‎12-07-2019

IRonMaN · ‎12-07-2019

Can't you just send an e-mail reminder?

Slava Ukraini!

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IRonMaN · ‎12-07-2019

Can't you just send an e-mail reminder?

Slava Ukraini!

KMB14 · ‎12-07-2019

^ What he said. If you didn't check the box to send automatic reminders when initiating the request, you'll have to do it the manual way.

kara · ‎12-07-2019

If they lost the docusign email the manual way doesn't quite help. Is there a way to resend without be charged again?

KMB14 · ‎12-07-2019

You can void the request and resend a second one. I have unlimited eSignatures so I am not sure if voiding and resending would incur a second charge...copying an employee so they can elaborate. @Kathi_at_Intuit?

IntuitKatieB · ‎12-07-2019

Voiding and sending the e-signature a second time to the same client should not incur an additional charge. The e-sig credit is not 'locked in' until the client signs and accepts the document.

Is there a way to send a reminder for the e-signature after your have already sent it? (Did not chose to do the reminder when initially sending the request.)

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