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    Update just broke returns w/ dependents - populates qualifying windower information that you cannot delete

    Tax1411
    Level 1
    ‎12-07-2019 02:18 AM

    The update just broke returns that have dependent children. It is pulling the information from the dependent list and putting it into the qualifying widower area (Part II, Line 5 of the Federal Information Worksheet) no matter what filing status you are claiming. This seems to happen as soon as you input code L in Part III.

    Deleting the information from Line 5 does not work as it will keep populating the information. Nor does deleting and reentering the dependent's information in Part III.

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    1 Solution

    Accepted Solutions
    IRonMaN
    Level 15
    ‎12-07-2019 02:18 AM

    It sounds like a problem - you aren't alone.


    Slava Ukraini!

    View solution in original post

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    12 Comments 12
    IRonMaN
    Level 15
    ‎12-07-2019 02:18 AM

    It sounds like a problem - you aren't alone.


    Slava Ukraini!
    0 Cheers
    steve5
    Level 4
    ‎12-07-2019 02:18 AM
    Same here.  Just did the update and it is pulling in a dependent child into qualifying widow box!!
    0 Cheers
    kdmeglio
    Level 1
    ‎12-07-2019 02:18 AM
    same issue here too!
    0 Cheers
    IRonMaN
    Level 15
    ‎12-07-2019 02:18 AM
    I'm going to take a wild guess you aren't going to be the last one to check in.

    Slava Ukraini!
    0 Cheers
    Terry53029
    Level 14
    Level 14
    ‎12-07-2019 02:18 AM
    same here
    0 Cheers
    henrymatw
    Level 2
    ‎12-07-2019 02:18 AM
    I'm having that problem also.  It seems to have occurred after the last update was installed.
    0 Cheers
    Marc-TaxMan
    Level 8
    ‎12-07-2019 02:18 AM
    It's supposed to be fixed by now.  8PM Eastern.  Update please and let us know how it works, or if something new broke; I'm afraid to update.
    0 Cheers
    Tax1411
    Level 1
    ‎12-07-2019 02:18 AM
    Still not fixed as of 8:43 EST
    0 Cheers
    frank2
    Level 1
    ‎12-07-2019 02:18 AM
    Thanks for the SHUTDOWN.
    0 Cheers
    cinmon428
    Level 7
    ‎12-07-2019 02:18 AM
    Communication is really lousy with Intuit. They have a duty to update if the thing isn't fixed.
    0 Cheers
    chris1120
    Level 1
    ‎12-07-2019 02:18 AM
    Actively working to resolve? Have the programmers reverse the mistake. You haven't even fixed the billing and printing issues yet. WOW!!
    0 Cheers
    IntuitKatieB
    Moderator
    Moderator
    ‎12-07-2019 02:18 AM

    We are actively working to get this resolved as soon as possible, and we will post updates on the main community page as they are available. 

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