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I have a tax return file stuck in the "received by intuit" status for the past 5 days. Should I call customer service? Do I need to re-enter all the information?

rolinp1
Level 1
 
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Just-Lisa-Now-
Level 15
Level 15

They have some that are stuck.  Some kind of issue with a 1099R and the 5329 penalty being incorrectly computed on some returns.

Once an update has been issued, they are suppose to be rejected early this week for resubmission.   I have one stuck since Tuesday.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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IRonMaN
Level 15
Welcome to the club.  The bad news is, the club isn't very exclusive.  The good news is, membership is free.

Slava Ukraini!
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Just-Lisa-Now-
Level 15
Level 15

They have some that are stuck.  Some kind of issue with a 1099R and the 5329 penalty being incorrectly computed on some returns.

Once an update has been issued, they are suppose to be rejected early this week for resubmission.   I have one stuck since Tuesday.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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