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Why is Pro Series Tech support closed on 2/23/19?

vjgcpa
Level 2

Tech support is closed on a Saturday during Tax Season??????? 02/23/19?

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TaxGuyBill
Level 15

Did you call during their Saturday business hours?  Their "contact us" page indicates they are supposed to be open (click the "February Hours of Operation".

https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation


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8 Comments 8
TaxGuyBill
Level 15

Did you call during their Saturday business hours?  Their "contact us" page indicates they are supposed to be open (click the "February Hours of Operation".

https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation


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Marc-TaxMan
Level 8
You will get quicker, more accurate answers to most Qs by posting here
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IRonMaN
Level 15
The early bird always gets the worm, but if the bird gets to the worm store before the store opens, he gets diddly.

Slava Ukraini!
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IntuitAustin
Intuit Alumni
That's a new one @IRonMaN

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IRonMaN
Level 15
I possess a wealth of useless information :smile::smile:

Slava Ukraini!
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vjgcpa
Level 2
Did not read the fine print. Mia Coppa.  Eastern time doesn't open UNTIL 11:00 am.  Maybe Pro Series does not understand that tax accountants work BEFORE 11:00 am on Saturday's.  Dad.
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vjgcpa
Level 2
SAD
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IRonMaN
Level 15
But the good news is, they are there until 7:00.

Slava Ukraini!
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