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Why is my program crashing when I have 64 bit and it was said that this was not affecting 64 bit?

dlnelsontaxes
Level 2
 
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IRonMaN
Level 15

It was a thought that 64 bit might be safe, it wasn't a guarantee.


Slava Ukraini!

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5 Comments 5
IRonMaN
Level 15

It was a thought that 64 bit might be safe, it wasn't a guarantee.


Slava Ukraini!
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Ernie
Level 9
I know all 6 of our machines are 64 bit and so far we have had one crash so it does happen.  We print only the filing copy.
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Just-Lisa-Now-
Level 15
Level 15
You cant print to PDF either?  I updated, and now cant print, but I can print to PDF  I have not crashed....yet.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Happy-Tax
Level 5

So far my 64-bit laptop hasn't crashed and prints without problems. My 32-bit desktop is still unable to print and crashes repeatedly. Intuit is being sluggish with a fix, but it could be that if you're using a 64-bit system and having issues, the problem could lie elsewhere so maybe some tech support troubleshooting may help. Hopefully they'll figure this out soon. It's much easier and quicker for me to use my desktop for tax returns.

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IRonMaN
Level 15
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