Update Information Return System error

I want to update 2018 Information Return System. I am directed to reboot computer. When I try to update it says there is a setup problem that will be resolved when I reboot. I reboot again and get the same message. I have tried opening program with left click, and also with right click open as administrator. Sometimes I see message to reboot as administrator. What does that mean? Earlier I had seen an Active X error, but haven't seen that recently. I have tried at least 6 times to restart computer so I can get the update, but still unable to get update. What can I do?

Answer

Hi Mike,

I would be happy to help you update the IRS system. If you are still having an issue, could you please post the exact error message that you are receiving. It could be that the IRS system needs to be repaired or there could be a registry entry that could be causing the issue.

Thanks!

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