How do I add preparers?

Please be advised that I have clicked on the cog button on the top right side of the screen, and then "Preparer Information".  I have clicked the "Add a new preparer" button, and filled out the required information.  I clicked the blue "Save" button on the bottom right side of the screen, and a green pop up comes over the top of the screen noting that the preparer has been added.  My preparer has not received an invitation to Pro Connect.  She created an account, and signed in, but she is unable to see our tax returns. 

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