Solved: I renewed my fastpath license but still unable to print new 2017 returns

jmcle1222 · ‎12-06-2019

TaxGuyBill · ‎12-06-2019

Have you tried re-licensing the software (under the "Tools" menu)? That should fix it.

If that does not fix it, reboot the computer, update the software, and re-license again.

If that does not fix it, confirm that your printer is working correctly.

If none of that works, you will probably need to contact Customer Support.

TaxGuyBill · ‎12-06-2019

Have you tried re-licensing the software (under the "Tools" menu)? That should fix it.

If that does not fix it, reboot the computer, update the software, and re-license again.

If that does not fix it, confirm that your printer is working correctly.

If none of that works, you will probably need to contact Customer Support.

Lynn · ‎12-06-2019

Update the 2017 software first and then run the License Products under Tools. That should be all you need to do.

I renewed my fastpath license but still unable to print new 2017 returns