you need to correct a program defect? see below

TX requires that the individual who owns a single member LLC file a franchise tax report and has an IRS assigned EIN number.  However, your program Proseries professional will not allow me to "click" spouse who is the actual owner of the LLC or allow me to insert the EIN number.  It automatically inputs the primary taxpayer SSN which is not legal or correct.  Please correct this in future!   Also:  when the 114 needs to be filled out, your program does not allow me to "click" spouse information into the lines nor allows me to change the owner of the foreign accounts. Only the spouse owns the accounts and it is not legal to only allow primary taxpayer's name to be entered.  Please correct this in future!  customer#xxxx. Txxxxxxxe@aol.com I was told this was how to contact your programers and I see no other way to tell you the problems of this program?


1 additional answer

No answers have been posted

More Actions

People come to Accountants Community for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: