What incentives are available and am I eligible to receive one?
If you offer Pay-by-Refund to your clients in tax year 2023, you may be eligible to receive incentives. This chart will help you determine which incentives are available for you:
| Incentive Criteria | Incentive Payment |
|---|---|
| All ProSeries, Lacerte and ProConnect Tax customers eligible for credit incentives not specified by tax year indicated below. | $10 on all federal funded Pay-by-Refund transactions filed through the 1040 tax filing deadline of the then-current tax year, beyond the number of Pay-by-Refund transactions funded in the prior tax year. |
| Tax year 14, tax year 15, tax year 16, tax year 17, and tax year 18 new customers eligible for free ProSeries software offers | $10 on all federal funded Pay-by-Refund transactions filed over 50 (for ProSeries 1040 Complete or ProSeries Power Tax Library) filed through the 1040 tax filing deadline of the then-current tax year. |
| Tax year 14, tax year 15, tax year 16, tax year 17, and tax year 18 new customers eligible for ProSeries Pay-by-Refund software offers | $10 on all federal funded Pay-by-Refund transactions filed through the 1040 tax filing deadline of the then-current tax year. |
| Tax year 19 and tax year 20 new to the franchise professional tax customers eligible for ProSeries, Lacerte or ProConnect Tax offers | $20 for each federal funded Pay-by-Refund transaction filed through the 1040 tax filing deadline of the then-current tax year. Offer valid for three consecutive tax seasons from initial tax season. |
| Tax year 19 and tax year 20 new to the franchise professional tax customers may be eligible for free or discounted ProSeries software offers based on qualifying volume from prior year returns. | $20 for each federal funded Pay-by-Refund transaction filed over 50 returns (for ProSeries 1040 Complete or ProSeries Power Tax Library) when filed through the 1040 tax filing deadline of the then-current tax year. Offer valid for three consecutive tax seasons from initial tax season |
When will incentives be paid?
- Incentive payouts will be paid out by the end of June, so the funds should be available in your bank account the last week of June or the first week of July. Intuit has made the decision to extend the qualification period through 7/16/2024. A second round of incentives will be paid out for funded returns during this extended period and will be posted to your bank account in August.
What are the cut-off dates for meeting the conditions of the incentive payout?
- May 30, 2024 for tax year 2023.
How does Intuit receive my information for the 1099?
- If you enrolled to offer Pay-by-Refund to clients in tax year 2023, IRS regulations require Intuit to prepare 1099 reporting on the basis that you may become eligible to receive incentive payments from offering these services. This required information is entered during your enrollment with the providing banks.
How will I receive my incentive payment?
- The payout is directly deposited into the bank account that was used during tax season to collect your tax preperation fees.
What will the description look like on my bank statement?
- The transaction should be labeled with the participating bank name, such as TPG or Refund Advantage. It won't show as Intuit, ProSeries, lacerte or ProConnect Tax. You'll also receive a statement via mail towards the end of June 2024 for the first incentive payout. If you qualify for a second incentive payout, a personalized email detailing the amount and funded units will be sent in the beginning of August.
Why is the incentive less than what I anticipated?
- Intuit pays incentive on returns funded through 5/30/2024 for the first round of payouts, and through 7/16/2024 for the second round of payouts. If they were funded after that date they don't qualify. Also, if your product was free or if there was a contract associated with your order, there may have been terms specifying that a certain amount of returns needed to be funded before the incentive would qualify on returns thereafter. Also, for those that participated last year, incentive is paid for those returns that are over the amount of funded returns in the prior year.
- TY20 funded returns - TY19 funded returns = # of funded returns in which you'll receive incentive payout
If you have further questions, please contact us at the appropriate telephone number below.
For more information on how to contact Lacerte, as well as our operating hours, see here.
For more information on how to contact ProSeries, as well as our operating hours, see here.
