Unexpected Behaviors

Current and Trending Investigations

A list of the most common program issues currently being researched by our product specialist teams. Click the links for more information, including workarounds and resolution statuses. Many contain subscription options, where you can sign up to receive email alerts.

• INV-7841 Lacerte and/or DMS PDF Printer Does Not Work
• INV-23123 NJ State Tax Paid Proformas to 2018 Incorrectly
• INV-23580 Editing Organizer Engagement Letter on Network Prevents Other Users from Calculating
• INV-24902 The Partnership Representative's ID number is invalid ref 51439
• INV-25078 Partnership and S Corporate Calculation of 199A and Section 179
• INV-25304 e-File Transmission Failure with Refund Advantage
• INV-25353 Transmission failure 601ERRV:? Invalid Auth Token

Recently Resolved

• INV-20886 Alabama e-File Reject AL40NR-795
• INV-22279 Organizer Engagement / Client Letter Doesn't Print Appointment Location or Preparer
• INV-22381 Condensed Organizer Letter Prints Incorrect Appointment Date