These are several different repair tools that we offer for our Intuit ProConnect Lacerte and Intuit ProConnect ProSeries tax software products. Two of these tools are the PDF Repair tool and then Component Repair tool. For a list of what each of these tools does, please review the content listed under each Tool's heading. If you are using a different web browser, you will not be able to follow these directions exactly.
 

PDF Repair Tools:

The Lacerte PDF Repair tool  should correct PDF Printing issues in  any Tax Year after 2002.   The ProSeries PDF Repair tool is primarily for Tax Year 2006 - 2010, and only repairs the Client Checklist function in 2011 and 2012.

Component Repair Tools:

It is highly recommended you have your IT specialist run this tool for you.  The Component Repair tool is not designed to fix any issue with printers or printing.