Don't lose speed and productivity during tax season. Make sure your Intuit ProConnect Lacerte software runs optimally and ensure compliance by checking your system against our system requirements below. Upgrading will keep you from experiencing unnecessary slowdowns, hassles, and a less-than-optimal experience. More importantly, it will allow for further productivity during the busy tax season.

After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7 or Windows Server 2008.  Because of these changes, you will need to update to one of the operating systems listed in our System Requirements Table below.

This System Requirements Table provides a list of key system recommendations for achieving the performance needed to productively use Lacerte tax software.

Topic Required (2019)

Processor:

2.4 GHz dual-core processor

Memory (RAM):

4 GB RAM and 64-bit operating systems
32-bit operating systems no longer supported

Hard Disk Space:

4 GB of hard disk space free

Monitor:

19" with a screen resolution of 1920 x 1080 or higher

Printer:

Laser printer with a print speed of at least 17 ppm and a minimum of 32 MB RAM.

Internet Connection:

High-speed, such as DSL, or Cable/Broadband is required to license the software, download Web release and Internet Updates, and transmit e-File, pay per return authorization or service request submissions.

Browser:

Internet Explorer 11.0 or greater with 128-bit encryption

Add-on Components:

Microsoft .NET Framework 4.6.2

Supported Workstation OS:

Windows 10, Windows 8.1 (64-bit only)
Note: Windows 7 & Windows Server 2008 will no longer be supported.

Supported File Server OS:

Windows Server 2012, 2016 and 2019
Network Attached Storage (NAS) drives not supported.
Note: Windows 7 & Windows Server 2008 will no longer be supported.

Supported Hosted Environments:

Windows Remote Desktop Service or Citrix on 2012, 2016 and 2019 with at least 2GB RAM/user
For more details on Network Administration and Citrix, please refer to Lacerte on Citrix or Terminal Server Environment.

Additional Note:

File Share & Sync service are not supported for data storage, backup, or sharing purposes. (ex: Dropbox or OneDrive)
32 bit operating systems are no longer supported.

 

If your system does not meet these system requirements, you may incur performance issues including, but not limited to, slow running software.

While Lacerte tax software may run on systems not meeting these system requirements, you may incur performance slowdowns if not compliant. We strongly suggest updating your system or purchasing a new system meeting these system requirements in order to ensure maximum productivity and avoid unnecessary slowdowns during tax season.
 
If you find your system does not meet our system requirements, please go to your local technology retailer or to your trusted IT professional to get more information about purchasing a new system or upgrading your system.
 

Related Topics:

 



Document ID: 000052209