Description:

What are the system requirements for the 2018 Intuit ProConnect ProSeries Professional Edition, Intuit ProConnect ProSeries Basic Edition, and Intuit ProConnect Fixed Asset Manager products?
 
 
Standalone Requirements for 2018 ProSeries, ProSeries Basic Edition, and Fixed Asset Manager
Computer Processor 2.0 GHz or faster 1

Installed Random Access Memory
(RAM)

4 GB RAM or more 2
Free Hard Drive Space 4 GB or more 3
Optical Drive

New! 4x DVD-ROM or Higher

Note:  This requirement only applies if installing from disc instead of download

Operating System
  • Windows 7 Service Pack 1
  • Windows 8.1 4
  • Windows 10 4

 

Printer Any PCL 5E or higher compatible printer with 32 MB of printer memory 5
Internet Connection

High-speed Internet connection (e.g.. Fiber Optic or Cable)

Note: An internet connection is required for certain software operations, such as:

  • ProSeries user login authentication (1st time logging in on a computer)
  • ProSeries user password reset
  • Various online features, functions, and add-on products
Browser Internet Explorer 11.0 Note: IE 11.0 must be up to date with latest security patches. 7

 

Network System Requirements for 2018 ProSeries and Fixed Asset Manager
File Server Computer Processor 2.0 GHz CPU as a dedicated file server 1
File Server Memory (RAM) Minimum of 8GB of RAM
Operating System for File Server
  • Windows 7 Service Pack 1
  • Windows 8.1
  • Windows 10
  • Windows 2008 Server SP2 2
  • Windows Server 2012 Standard 2
  • Windows Server 2016
  •  

 

Workstation Computer Processor 2.0 GHz or faster 3
Workstation Memory (RAM) 4 GB RAM or more 4
Workstation
Free Hard Drive Space
4 GB or more 5,6
Optical Drive

New! 4x DVD-ROM or Higher

Note:  This requirement only applies if installing from disc instead of download

Workstation Operating System
  • Windows 7 Service Pack 1
  • Windows 8.1 7
  • Windows 10 7
Printer See stand-alone system requirements
Network infrastructure 100Mbps+ connection environment 8
Internet connection

High-speed Internet connection (e.g. Fiber Optic or Cable)

Note: An internet connection is required for certain software operations, such as:

  • ProSeries user login authentication (1st time logging in on a computer)
  • ProSeries user password reset
  • Various online features, functions, and add-on products
Browser Internet Explorer 11.0 Note: IE 11.0 must be up to date with latest security patches. 9
 

Important Information:

  • 64-bit versions of Microsoft Office is incompatible with certain ProSeries features.
  • We cannot guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we do not support. ProSeries Technical Support will not be able to help customers solve problems on unsupported environments in Tax Year 2017, or prior tax years.
  • Some newer high-DPI monitors (4K monitors) may need to disable scaling of high DPI settings? to optimize the display presentation of ProSeries.  This Windows setting can be adjusted in the ProSeries short-cut Properties on the Compatibility tab.
  • While some Customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the Intuit ProConnect Tax Online instead of or in addition to ProSeries. See for more information on ProConnect Tax Online
  • Network Attached Storgae (NAS) is not supported due to the lack of Microsoft Windows based Operating System.
  • Terminal Servers and Cloud (hosted) environments are not supported.
 

Additional Resources: