Hours of Operation and Contact information:


Lacerte Technical Support and Service

To speak with an agent regarding technical support, product inquiries on Lacerte, billing, and more, call (800) 933-9999 during our hours of operation.
Monday - Friday 8:00 AM - 7:00 PM (CST)

Note: At this time our Lacerte chat service has been discontinued for Technical Support and Customer Service. For assistance please contact us via phone using the information above. 

For more info, visit  Lacerte Support Service and Sales - Hours of Operation.

Note: Hours may vary occasionally due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.

ProSeries Technical Support and Service

Technical Support - To speak with an agent regarding program usage and e-File,call 1-800-434-6818 during our hours of operation.
Monday - Friday 8:00 AM - 7:00 PM (CST)

Customer Service - To speak with an agent regarding Billing, Pay-Per-Return, Licensing, call 1-800-374-7317 during our hours of operation.
Monday - Friday 8:00 AM - 7:00 PM (CST)

Note: At this time our ProSeries chat service has been discontinued for Technical Support and Customer Service.  For more information please see Chat Support Availability

Sales - To speak with an agent regarding Renewals, call  1-800-934-1040 during our hours of operation. Monday - Friday 8:00 AM - 5:00 PM (CST)

For more info, visit  ProSeries Hours of Operation.

Note: Hours may vary occasionally due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.

Sessions are held daily for 'Ask an Expert' which can be found here

ProConnect Tax Online Support and Service

To speak with an agent regarding technical support, product inquiries on PTO, billing, and more, call (800) 200-7599 or contact us using our chat support during our hours of operation.
Monday - Friday 8:00 AM - 7:00 PM (CST)

For more info, please visit  ProConnect Tax Online (PTO) Support and Service - Hours of Operation

Note: Hours may vary occasionally due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.  

EasyACCT Support

Please visit  Contacting-EasyACCT-Support-Hours-of-Operation for information on contacting EasyACCT Support. Document ID: 000047732