Contacting Intuit ProConnect Lacerte

Channel: Telephone Number:
Customer Service, Support, and Sales: 1-800-933-9999

Technical Support, Customer Service  and Sales Hours

Regular Hours of Operation 1 Pacific Time Central Time Eastern Time
  Open Close Open Close Open Close
Monday - Friday * 6:00 AM 5:00 PM 8:00 AM 7:00 PM 9:00 AM 8:00 PM
Saturdays Closed
Sundays Closed

*Sales hours of operation remain Monday - Friday throughout the year.

Self-Service Assistance Information:

We offer a wide variety of help and support options for you to choose from, including self-support (24/7) and assisted support. Answers to many common questions and issues may be found in the help features within our program and on this Web site. Go to the Intuit ProConnect Lacerte Support Site at https://accountants-community.intuit.com/proconnect-lacerte-us-en.

Additionally, you may sign in to your My Account to check order status, download available products, update firm information, check E-file Acknowledgements, and much more.

Note: At this time our Lacerte chat service has been discontinued for Technical Support and Customer Service.

Detailed 2018 Tax Season Hours - January Hours of Operation:

TY 2018 January Hours 1

Pacific Time

Central Time

Eastern Time

January 14 - 31, 2019

Open

Close

Open

Close

Open

Close

Monday - Friday

6:00 AM

6:00 PM

8:00 AM

8:00 PM

9:00 AM

9:00 PM

Saturdays Closed
Sundays Closed
Saturday, January 26, 2019

8:00 AM

2:00 PM

10:00 AM

4:00 PM

11:00 AM

5:00 PM

Sunday, January 27, 2019 *

9:30 AM

2:00 PM

11:30 AM

4:00 PM

12:30 PM

5:00 PM

*Customer Service will remain closed.
 

1 Hours are subject to change without notice.



Document ID: 000041098