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Errors when Printing within TY18 ProSeries

Various printing errors have been reported when using TY18 ProSeries.  Please follow the steps below based on your Windows operating system:

Windows 10:

Rename and reinstall the 32 bit folder:

    1. Close the program.
    2. Open the File Explorer and navigate to C:\ProWin18.
    3. Right click on 32Bit and Select Rename.
    4. Change the name to 32BitOLD.
    5. Log in to ProConnect.Intuit.com.
    6. Select to install ProSeries 2018.

Windows 7 and 8.1 with 32 bit:

Uninstall all unused formsets from the ProSeries program, especially 1040NR:

  1. Close ProSeries.
  2. Select Start, and Control Panel.
  3. Under programs, select Uninstall a Program.
  4. Select ProSeries 2018.
  5. Select the specific formset you want to uninstall.